JIM KEAY FORD   Ottawa's Ford Dealer

OUR REVIEWS

Our goal is to provide you with the best quality products, service and experience.
Here’s what some of our clients have said about us.

REVIEW US

 
 

Reviews

I was super impressed by all of the service team members which I dealt with today. My 2015 Focus was in for new wiper blades and in response to the Recall Notice about the gas tank. I happened to mention that on occasion, the car had difficulty chang...Read More

I was super impressed by all of the service team members which I dealt with today. My 2015 Focus was in for new wiper blades and in response to the Recall Notice about the gas tank. I happened to mention that on occasion, the car had difficulty changing gears; the transition was not smooth. I had no idea that technician Bill was able to diagnose and fix the problem all in 1 day. The new clutch was in stock and Bill worked on the replacement until it was finished. This is normally a 2 day job and I was so grateful to not have to bring my vehicle back. I would like to say a big THANK YOU to your service team and to the friendly shuttle drivers who transported me home and back to the dealership! Fantastic service! View Less

There isn't enough good to say about this dealership. They took care of my Mum, they took care of me, and they'll take care of my family for as many years as it takes to invent personal teleporters. Mark in sales and Marten in finance were both HUGE ...Read More

There isn't enough good to say about this dealership. They took care of my Mum, they took care of me, and they'll take care of my family for as many years as it takes to invent personal teleporters. Mark in sales and Marten in finance were both HUGE advocates for us when it came down to finding our vehicle, then making sure we got the terms we wanted, at the low down payment we wanted, with the extras we wanted. I will never buy a vehicle anywhere else, from anyone else, period. View Less

Service advisor Tom Hill was very polite, professional & courteous - I did have an issue on my first service visit, however my concern was was quickly resolved by the service manager. I will continue to service at Jim Keay. They have proven to me ...Read More

Service advisor Tom Hill was very polite, professional & courteous - I did have an issue on my first service visit, however my concern was was quickly resolved by the service manager. I will continue to service at Jim Keay. They have proven to me that they care for their customers and will do what it takes to make it right. View Less