JIM KEAY FORD   Ottawa's Ford Dealer

OUR REVIEWS

Our goal is to provide you with the best quality products, service and experience.
Here’s what some of our clients have said about us.

REVIEW US

 
 

Reviews

I purchased a used vehicle this past weekend from Jim Keay's. Sarah Major the sales Manager has been absolutely amazing. Fast response, and addressing every concern I have about my used vehicle. If you are looking for people that care and amazing ...Read More

I purchased a used vehicle this past weekend from Jim Keay's. Sarah Major the sales Manager has been absolutely amazing. Fast response, and addressing every concern I have about my used vehicle. If you are looking for people that care and amazing service this is the place to go. Please note - this is not a dealership that is willing to negotiate on price. That being said after extensive research we found there prices to be very competitive and for the service we received absolutely worth every penny! View Less

Purchased my new(to me) 2011 Ford Focus here, the sales manager, Sarah, is an amazing woman! She helped me greatly, when there was a small bump in purchasing the vehicle (was supposed to be a different one) she managed to get me the 2011 with minor p...Read More

Purchased my new(to me) 2011 Ford Focus here, the sales manager, Sarah, is an amazing woman! She helped me greatly, when there was a small bump in purchasing the vehicle (was supposed to be a different one) she managed to get me the 2011 with minor problems. Great staff, very friendly and willing to work with you to get what you want! Will definitely consider purchasing a new vehicle from them in the future again View Less

Being a new customer I was unsure of how to drop off my car. My appointment was at 6;30 and the doors were not open. I had to find a pen to complete the drop off envelope. From my phone conversations I thought I would be speaking to someone. The tir...Read More

Being a new customer I was unsure of how to drop off my car. My appointment was at 6;30 and the doors were not open. I had to find a pen to complete the drop off envelope. From my phone conversations I thought I would be speaking to someone. The tire change and check up on my car were fine. Picking up my car was good. I would recommend especially for new customers that your procedures be shared. I wasn't sure which counter to go to to pay for my car All in all the customer service over the phone as well as pick up once I got to the right counter, was very good. View Less

Pretty good, though I had to wait to talk to the service rep even though I was there in time for my appointment. Other service reps didn't have any customers but I had to still had to wait on the one who had called for some reason. Price and amount o...Read More

Pretty good, though I had to wait to talk to the service rep even though I was there in time for my appointment. Other service reps didn't have any customers but I had to still had to wait on the one who had called for some reason. Price and amount of time I had to wait for my car were okay, but the last place I brought my car always washed it and I would have appreciated similar service here. This was also the first time I had brought my car back for service since I got it, so would have thought somebody might ask if there was any questions I had about it. Not an issue, but I wouldn't have minded asking about the lack of a block heater. I did get a ride home and a ride back to the shop, and was very impressed with both drivers. They were really pleasant. View Less